Effective Date: 06.29.2023

Thank you for shopping at DogzLab.com. We’re committed to delivering your custom pet-themed products safely and efficiently. Please review our shipping policy before placing your order.

Processing Time

• Custom products (e.g. personalized shirts, mugs, tumblers):

  Processing time is typically 3–5 business days.

• Non-custom items from our Forever Classics collection:

  Ship faster — usually within 1–2 business days.

Note: During holidays or sales events, processing times may be slightly longer due to order volume.

Shipping Options & Rates

We ship worldwide. Shipping costs are calculated based on product type, quantity, and destination.

USA:

• Shirts: $4.00 (first item) + $2.00 (each additional)

• Mugs: $5.50 (first item) + $3.00 (each additional)

• Tumblers: $6.00 (first item) + $4.00 (each additional)

UK / Canada / Europe / Australia:

• Rates vary by product and region. Final cost is shown at checkout.

International Shipping:

• Available to most countries.

• Customers are responsible for any customs duties, taxes, or import fees.

Estimated Delivery Times

• USA: 3–5 business days after shipping

• Canada: 7–10 business days

• Europe: 7–10 business days

• Rest of World: 10–20 business days

Please note: These are estimates and may vary based on local postal services or delays outside our control.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information.

You can also log into your DogzLab account to check your order status.

Delays or Issues

We are not responsible for shipping delays due to:

• Incorrect or incomplete addresses

• Postal service disruptions

• Customs delays

If your package is significantly delayed or lost, please contact us and we’ll do our best to help.

Questions?

If you have any questions about your order or shipping, reach out to us at:

📧 weborders@dogzlab.com

We’re here to help and always happy to hear from fellow dog lovers!